Chapter 6: Systems Development
44. Training held in a classroom and lead by an instructor is workshop training.
Answer: True Page: 286 Taxonomy: 1 Knowledge Level: Easy LO: 1
45. Parallel implementation of a new system is the least expensive and the most dangerous
method.
Answer: False Page: 286 Taxonomy: 1 Knowledge Level: Easy LO: 1
46. The implementation phase includes monitoring and supporting the new system to be
sure it meets business goals.
Answer: False Page: 286 Taxonomy: 1 Knowledge Level: Easy LO: 1
47. A help desk is a group of people that respond to end users' questions.
Answer: True Page: 287 Taxonomy: 1 Knowledge Level: Easy LO: 1
48. Once a system has been created and implemented, no changes should be made to it.
Answer: False Page: 286 Taxonomy: 3 Analysis and Evaluation Level: Easy LO: 1
49. Prototyping uses seven different steps to create an information system.
Answer: False Page: 300 Taxonomy: 1 Knowledge Level: Easy LO: 6
50. A finished prototype is known as a proof-of-concept prototype.
Answer: False Page: 299 Taxonomy: 1 Knowledge Level: Easy LO: 6
51. Prototyping helps determine technical feasibility.
Answer: True Page: 299 Taxonomy: 1 Knowledge Level: Medium LO: 6
52. Users should not be involved in the prototyping process.
Answer: False Page: 301 Taxonomy: 2 Comprehension Level: Medium LO: 6
53. BPO refers to Business Processes Online.
Answer: False Page: 297 Taxonomy: 1 Knowledge Level: Easy LO: 5
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Chapter 6: Systems Development
Multiple Choice Questions
54. Which of the following is not a phase in the SDLC? A) Planning B) Development C) RFP D) Testing
Answer: C Page: 281 Taxonomy: 1 Knowledge Level: Easy LO: 1
55. Which of the following is a phase in the SDLC? A) Analysis B) Design C) Testing D) All of the above
Answer: D Page: 281 Taxonomy: 1 Knowledge Level: Medium LO: 1
56. Which of the following is not a phase in the SDLC? A) Maintenance B) Change C) Design D) None of the above
Answer: B Page: 281 Taxonomy: 1 Knowledge Level: Medium LO: 1
57. What is the first step in the SDLC? A) Analysis B) Design C) Testing D) Planning
Answer: D Page: 281 Taxonomy: 1 Knowledge Level: Easy LO: 1
58. What is the second step in the SDLC? A) Analysis B) Design C) Testing D) Planning
Answer: A Page: 281 Taxonomy: 1 Knowledge Level: Medium LO: 1
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Chapter 6: Systems Development
59. What is the third step in the SDLC? A) Analysis B) Design C) Testing D) Planning
Answer: B Page: 281 Taxonomy: 1 Knowledge Level: Medium LO: 1
60. Which major will benefit from learning about the SDLC? A) Accounting B) Information technology C) Finance D) All of the above
Answer: D Page: 281 Taxonomy: 2 Comprehension Level: Easy LO: 1
61. Which activity is performed during the planning phase? A) Define the system to be developed B) Set the project scope C) Develop the project plan D) All of the above
Answer: D Page: 281 Taxonomy: 1 Knowledge Level: Easy LO: 1
62. Which activity is performed during the design phase? A) Design system models B) Set the project scope C) Develop the project plan D) Write the documentation
Answer: A Page: 284 Taxonomy: 1 Knowledge Level: Easy LO: 1
63. Which activity is performed during the implementation phase? A) Build a help desk B) Support system changes C) Build the database and programs D) None of the above
Answer: D Page: 286 Taxonomy: 1 Knowledge Level: Medium LO: 1
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Chapter 6: Systems Development
64. Which activity is performed during the planning phase? A) Develop the technical architecture B) Develop the project plan C) Develop the database D) Develop the programs
Answer: B Page: 281 Taxonomy: 1 Knowledge Level: Medium LO: 1
65. What clearly defines the high-level system requirements? A) Project scope B) Project plan C) Project milestone D) Project manager
Answer: A Page: 281 Taxonomy: 1 Knowledge Level: Medium LO: 1
66. What defines the what, when, and who questions of system development including all
activities to be performed, the individuals, or resources, who will perform the activities, and the time required to complete each activity? A) Project scope B) Project plan C) Project milestone D) Project manager
Answer: B Page: 281 Taxonomy: 1 Knowledge Level: Medium LO: 1
67. Who is an individual who is an expert in project planning and management defines and
develops the project plan and tracks the plan to ensure all key project milestones are completed on time A) Project scope B) Project plan C) Project milestone D) Project manager
Answer: D Page: 282 Taxonomy: 1 Knowledge Level: Easy LO: 1
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Chapter 6: Systems Development
68. Which of the following represents the detailed set of employee requests that the system
must meet in order to be successful? A) JAD B) Business requirements C) Sign-off D) None of the above
Answer: B Page: 282 Taxonomy: 1 Knowledge Level: Medium LO: 2
69. Which of the following represents users and IT specialists meeting to define or review
the business requirements for the system? A) JAD B) Business requirement C) Requirements definition document D) Sign-off
Answer: A Page: 282 Taxonomy: 1 Knowledge Level: Easy LO: 2
70. Which of the following prioritizes the business requirements and places them in a
formal comprehensive document? A) JAD B) Business requirement C) Requirements definition document D) Technical architecture
Answer: C Page: 282 Taxonomy: 1 Knowledge Level: Medium LO: 2
71. Which of the following is the users' actual signature indicating he/she approves all of
the business requirements? A) JAD B) Technical architecture C) Requirements definition document D) Sign-off
Answer: D Page: 283 Taxonomy: 1 Knowledge Level: Easy LO: 1
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