商务函电练习题1套

The Writing Practice(needs to be printed)

I. Choose the best Opening or Closing. 1.

a. This is to enquire at what address can we reach you. b. P1ease tell us your address.

c. We should be pleased if you would let us know your address. 2.

a. We are writing to answer your questions.

b. We sent to you this morning Our latest catalogue you requested in your letter of yesterday. c. We beg to state that your letter of October 2 has been given careful consideration. 3.

a. We received your 1etter Of May 5. Here is a copy of our price list you asked for. b. Here is our price list you asked for in your letter of May 5.

c. We enclose herewith a copy of our price list for which you asked. 4.

a. We write in answer to your favour of February 10.

b. We are plcased to say that we can accept your conditions in your letter of February 10.

c. We acknowledge receipt of your letter of February l0 and wish to comment on your condit1ons. 5.

a. You will soon hear from this headoffice which has wide connections with 1arge groups of the wold, that your application for the job of a sales representative is being considered.

b. We are pleased to tell you that your application for the position of a sales representative is accepted.

c. We write with pleasure to inform you that we have considered your application favorabIy. 6.

a. Thanking you once again, we remain

b. We wil1 consider your suggestions favourably.

c. Assuring you of our favourable consideration, we remain 7.

a. Please be assured of our best attention. b. Thank you again.

c. Once again, may we express our appreciation to you. 8.

a. Finally, may we thank you once again for your cooperation. b. Thank you again for your cooperation.

c. I wish to express my heartfelt gratitude for your kind cooperation.

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9.

a. Hoping to be able to keep in touch with your goodselves for the years to come, we remain b. We hope to have frequent contacts with you.

c. Hoping to be in frequent contact with you and assuring you of our best attention. 10.

a. We have p1easure in acknowledging receipt of your letter dated May. 5.

b. We are sending a copy of the maintenance manua1 you asked for in your letter of May 5. - c. We enclose a copy of our E-- 30 Air condition maintenance manua1 which you asked for in your letter of May 5.

II. Choose the best diction expression:

1. We are making you the following offer, subject _____ acceptance _____ us before April 20. A．to … reach

B．with … reaching C．to … reaching D．with … Arrive

2. We trust that you will find our goods _____． A．attracting

B．to be attractive

C．attract your attention D．attractive

3. We look forward to _____ from you. A．hear B．hearing C．be heard D．hears

4. Your letter has _____ our careful attention. A．been B．been in C．received

D．been received

5. Please _____ our Head Office directly. A．contact with B．reach

C．contact for D．contact

6. We anticipate _____ the goods next week. A．ship B．to ship C．shipping

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D．shipped

7. Mr. Ying could agree _____ D/P terms. A．with B．to C．that D．From

8. We request you to _____ that an L/C is opened by cable whenever an order is placed with us. A．see to it B．see it C．see D．see for

9. With _____ to Contract No. 1239, we agree to D/P payment _____. A．regards, term B．regard, terms C．regarding, terms D．regard, term

10. We have not received the goods _____ our Contract No. 234. A．in B．under C．with D．To

11. Since we have only 5 tons of green tea _____ stock, we can only make you this offer subject to _____ sale. A．from, prior B．in, before C．in, prior D．from, above

12. We shall open the L/C _____ the bank of Boston. A．in

B．through C．for D．At

13. It is requested that shipment _____ before the end of this month. A．be effected B．is effected C．should effect D．Effects

III. Tick off the best choice for each of the following sentences by focusing on price terms．

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1. The term CIF should be followed by( )

A．port of shipment B．port of origin C．port of destination D．port of loading 2．The commercial invoice is the most important( ) A．arrangement B．certification C．permit D．document

3．Any information you may give us will be treated strictly( ) A．secret B．for secret C．confident D．in confidence

4． Considering the long-standing business relations between us，we accept( ) by D／P. A．inquiries B．invitations C．installment D．payment

5. The goods have all been dispatched and the shipping documents for the( ) with us．

A．arrangement B．consignment C．amendment D．requirement

6. As a special attraction to the customers, we are offering a free dryer for every ( )exceeding USDl，000.

A．order B．intention C．instruction D．Instrument

IV. Identify the diction problems of the following sentences and then revise to improve. 1．Because your earlier complaint I inspected the goods personally. 2．Regarding insurance, the premium is for ll0％ of the invoice cost. 3．We are looking forward to the arrival of the changed electronic toys. 4．Neither the manager or the employee knows the answer to the question.

5．Our company provides better after-sales service than all others in our province. 6．The seller must effect at the 110％of the invoice price against the PIC of China.

7. The price of the garments is so low，so that we can only gain a little margin profit． 8．The date of dispatch would be postponed，since the late arrival of your letter of credit.

9．We believe from market analysis and strategy plans we will win better position in the market．

10．Our company is lack communication skills to convince our clients to pay for their goods money.

V. Identify the diction problems of the following letter and then revise to improve. Dear Sir,

May we have the catalogue and price list concerning your products?

Our company is going to buy machines which，if I am right，you have mentioned that your company supply．We would appreciate more detailed information to promote the

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decision．

It would be very much appreciated if you could mail as prior to April 7th，because we are in urgent need of the machines．Your kindly offer will surely push forward the good business relationship we have established long before． Thank you in advance for your cooperation．

Yours truly，

VI. Revise and Improve.

We are importers of mailing machinery. We learnt from a friend that your new model RO--IO Mail Sorter is much more efficient. Your price remains the same.

Right now, the post offices of this country is undergoing a technical reform. There is a demand for the machine.

We wish to place a trial order for two sets only. lf your conditions are suitable, large orders will follow.

Please confirm the sale. Please deliver soon. Please let us know your terms. Please reply quickly.

VII. Rewrite to combine the following groups of short sentences into two sentences each.

1. Fill in the enclosed order form. It takes only a moment. There is no need for a postage stamp. Never mind if you are not satisfied when you receive the purchase. You can return it to us. If it is within 15 days we wil1 refund your money. We will do so promptly.

2. We hope you will place an order with us. You should order on the above mention terms. We feel sure you will be satisfied with this initial order. We ensure that you have full information on the wide range of fabrics we can offer. We will arrange for Mr. Cook to call on you. He will do so if you will. complete and return the enclosed order card. You can note on the card when it would be convenient.

VIII. Paragraph the following passage.

We regret to report that a consignment of silk piece goods under Order No.567 has not been delivered. The piece goods were collected by your carrier on October 4 for consignment by passenger train and should have been delivered by October 23.We hold your carrier's receipt No.567. As our customer is now urgently needing the goods, we must ask you to make enquires and let us know the cause of delay and when delivery will be made. Please treat the matter as one of extreme urgency.

IX. Rearrange the following paragraph to achieve coherence, adding transitional words, if necessary.

We regret to say that the rugs supplied to Order 456 have not yet reached us. You informed us on August 5 that the rugs had been despatched. You promised immediate delivery to our

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