Lean - 基本的分析工具简介(8)

Nominal Group Technique1 Item Number Card Rating Value 6 Idea Scores Idea 18,8,6,7,8,2

What A technique similar to brainstorming. A structured approach to generate ideas, survey the opinions of a small group, and prioritize those ideas.How Present issue, instructions. Generate ideas, 5 to 10 minutes of quiet time, no discussion. Gather ideas, round-robin, one idea at a time, written on flipchart and posted. Process/clarify ideas – duplicates are eliminated, like ideas are combined. Limit discussion to brief explanations and brief agreement statements. Focus on clarification of meaning, not arguing points. Count each idea and divide by

5. Prepare X number of cards where X = the number identified above. Write a number from 1 to X on the bottom right corner of each card with the highest number being the highest priority. Choose the first priority and put the item number on the paper with the highest card number. Pick the second priority, etc. until all cards are filled out. Tabulate scores and present on a Pareto chart

Totals6/ 39 5/ 25 4/ 8

Idea 26,5,4,7,3

Idea N3,2,2,1

Why NGT produces many ideas/solutions in a short time Structured to focus on problems, not people; to open lines of communication; tolerate conflicting ideas Builds consensus and commitment to the final result. Especially good for highly controversial issues

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