Chapter 2 The Cultural Environments Facing Business(16)

INTERNATIONAL OPERATION MANAGEMENT

47) When two countries are very culturally close, ________.

A) communications between them need not be translated

B) there is little chance of cultural friction

C) foreigners and domestic citizens are treated differently

D) a company may overlook important subtleties

Answer: D

Diff: 2 Page Ref: 70

Skill: Concept

Objective: STUDY QUESTION 2.12: What influences how much adjustment companies and managers must make when operating in different cultures?

AACSB: Multicultural and Diversity

48) An individual who is transferred back to his or her home country after working for some time abroad and is then dissatisfied with life in the home country is experiencing ________.

A) reverse culture shock

B) polycentrism

C) culture shock

D) ethnocentrism

Answer: A

Diff: 1 Page Ref: 71

Skill: Concept

Objective: STUDY QUESTION 2.12: What influences how much adjustment companies and managers must make when operating in different cultures?

AACSB: Multicultural and Diversity

49) One of the potential problems for an MNE that practices too much polycentrism is ________.

A) loss of effective and innovative home-country practices in deference to proven host-country practices

B) indifference to cultural differences

C) losses incurred by using risky but innovative practices in unfamiliar markets

D) excessive dependence on home-country control

Answer: A

Diff: 2 Page Ref: 72

Skill: Concept

Objective: STUDY QUESTION 2.13: What are ethnocentrism, polycentrism, and geocentrism, and what are the problems and/or advantages of each?

AACSB: Multicultural and Diversity

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