Answer: A
35. Successful intercultural communicators are all of the following EXCEPT
A) sensitive to nonverbal behavior that communicates at least as much as words say. B) confident that their ways are right and willing to help change the behaviors of others.
C) flexible and open to change.
D) aware of the values, beliefs, and practices in other cultures.
Answer: B
36. Which of the following would be the MOST useful strategy for learning to communicate effectively with international employees working in your overseas divisions?
A) Devote time to learning the rules for communicating with people from each of the countries you will be interacting with.
B) Choose managers for overseas divisions who are white, middle-class males. That way you eliminate much of the problem of intercultural communication because the people you'll deal with most often will still be from your own culture.
C) Arrange to meet in person with your international employees. Then you can rely on nonverbal signals to communicate effectively.
D) Be aware that both you and your international employees are influenced by your native culture. Awareness of the values, beliefs, and practices in other cultures will help you communicate more effectively.
Answer: D
37. A group of people may work better together around a table than in a circle of chairs without a table because A) in the circle, there is no leader as at a table. B) people feel more comfortable when separated by furniture. C) without a table, people constantly stand up and move about. D) the table makes it easier to see other group members.
Answer: B
38. Would the sentence \group of international business executives to come to an immediate decision about an investment opportunity?
A) Yes, because then they would realize that a delay could hurt them financially. B) Yes, because it shows that you have a reason for pushing them on their decision. C) No, because it emphasizes that you are asking the group to spend money in the first place, and their reluctance to do so could be the cause of the delay.
D) No, because people in other countries often take a much more leisurely approach to negotiations. They may want to establish a personal relationship before they decide whether to do business with you or not, and that takes time.
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Answer: D
39. Color can be important in international business because A) people in other cultures tend to be more fashion-conscious than those in
the United States.
B) business executives in other countries tend to deal only with people they
think are attractive.
C) people usually take pride in the colors on their national flags. D) colors carry meaning in a culture.
Answer: D
40. In response to a compliment on his excellent oral presentation, a Japanese
business executive replies, \ Which of the following is the MOST likely explanation for this response? A) He thought the person giving the compliment was his inferior. B) He thought the comment was meant sarcastically. C) He was giving the response to a compliment considered socially correct in
his culture.
D) He really was not very well prepared for his presentation, and he was
embarrassed because his facts might not all be correct.
Answer: C
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